Regisblb wrote:Quick question for any of you who have commissioned a custom video, or for any producers who have made them: What do you think is a reasonable length of time between when the video is shot and when it's delivered?
Trying to do a little straw poll here ... thanks!
I've had a few requests for custom videos, mostly since joining UMD (so I think it's mostly those guys). I've been afraid to go there. My day job is in a field where literally everything is custom in some way. I know just how bad the bad can get.
Since it's "custom", though, I'd say that the answer to your question...how long between order time and delivery... has no definite answer.
What did the customer order?
If Nature cooperates, and I went out to my bog and nailed the scene alone with my tripod in half an hour, and was able to deliver electronically, turnaround time could be as short as a week. DVDs need to be mailed. If Nature doesn't cooperate, I can only shoot on weekends. So if it rains, I lose that week. If I need models (okay, I don't hire models as of now but if I did, ya know), that factors...you can only shoot when they can be there...and so do props, costuming, prep time and difficulty of the script.
Custom scenes do not take longer than scenes of similar complexity that are not custom, though. My full-length DVDs carried by MPV and Fred took around six months to produce from shoot to market. Less really...Fred was pretty fast.
So, I'd say that if the custom scene is a full-length DVD and six months have passed, and it's been paid for, and it's not here yet, it's time to suspect a problem. Actually, it should be faster than that for only one scene but remember...I don't know was ordered.
No matter what a project is or where it's at in production, the producer should keep the customer updated as to its progress when they are asked to do so. If they repeatedly do not answer your e-mails, that is a red flag.
Nessie